Inventory FAQ
Common questions
I can't see Inventory in my sidebar.
You need an Inventory role and at least one outlet. Ask your Group Admin to add you in Inventory Setting > Account > Team. Inventory also has to be switched on for your business in Demeter's Settings > Integrations.
Why didn't yesterday's sales reduce my stock?
Sales are deducted overnight, at 4am Singapore time. If an item still didn't move, its dish probably has no recipe, or the recipe isn't mapped to that POS item. Check the recipe's status in Recipes.
Why is an item marked Low?
Its stock on hand is below its Par min. It will also show in Orders > Suggestions.
I changed a supplier's price. Why didn't the unit cost change?
Unit cost only updates when you receive a delivery at the new price. The price change is saved in the ingredient's price history.
I re-imported my ingredient CSV. Why didn't stock on hand change?
The import only sets opening stock for new ingredients. For existing ones, run a count or use Adjust stock.
Why can't I add a supplier or invite someone?
Only a Group Admin can do those. See Roles and permissions.
Can the Demeter team load our data for us?
Yes. Bring your ingredient list to your onboarding meeting and we'll import it. See Set up Inventory for your outlet.